Send us an email.
Questions about a website or local SEO for your home inspection business? Email is the only way to reach us, and a real person reads every message.
What happens after you hit send
We read it
Your email comes straight to our inbox. No ticket system, no auto-sorting into a sales queue.
We look at your site
If you send your web address, we look at it and your Google listing before we reply, so the answer fits your business.
We write back
Most replies go out within one to two business days. If you need a longer answer, we send a short note first so you know it arrived.
What to put in your email
You do not need all of this. The more you include, the fewer back-and-forth emails it takes to give you a useful answer.
- Business name as it appears on your Google Business Profile.
- Current website address, or say you do not have one yet.
- Service area. The towns, cities, or counties you inspect in.
- What you want help with. A new site, a redesign, showing up in local search, reviews, or a single fix.
- Timing. Any date that matters, like a launch, a new service, or the start of your busy season.
- Budget range, if you have one in mind. Helpful, not required.
A simple template
To: hello@flashlightweb.com Subject: [Your business name] - website question Business name: ... Website: ... (or "none yet") Service area: ... What I need help with: ... Timing: ... Budget range (optional): ... Anything else: ...
Already a client and something is broken? Put Urgent in the subject line and include the page address and a screenshot.
Questions about getting in touch
How fast will I get a reply?
We aim to reply within one to two business days. Emails sent on a weekend or holiday are answered the next business day or shortly after.
If your message needs a longer answer, such as a review of your current site, we will send a short note first so you know it arrived and when to expect the full reply.
What should I include in my email?
Your business name, your current website address if you have one, the towns or counties you serve, what you want help with, and any timing that matters to you. A rough idea of your budget is helpful but not required.
The template above covers all of it.
Is there a phone number I can call?
No. Email is the only way to reach us. It gives us a written record of what you asked for, lets us look at your current site before we answer, and means you can read our reply when you are off the job.
I do not have a website yet. Should I still email?
Yes. Tell us your business name, where you inspect, and whether you have a Google Business Profile. That is enough to start.
Will you send me a sales pitch or add me to a list?
No. We answer the question you asked. We do not add your address to a mailing list or share it with anyone.
I am already a client and something on my site is broken. What should I do?
Email us with the page address, what you expected to see, what you see instead, and a screenshot if you can. Put the word Urgent in the subject line if the site is down or your booking link is not working.
One email is all it takes.
Tell us about your inspection business and what you want your website to do. We will take it from there.